Sorry, we do not accept returns - exchanges only. Some items, such as artwork createdcannot be exchanged. We are a very small business and the excessive costs involved in returned merchandise are not sustainable. Often, returned items come back to us damaged in shipping and we are not able re-sell them. We will accept exchanges for new merchandise or site credit. All shipping costs incurred during the exchange will be paid by the customer. If you need to exchange an item, PLEASE EMAIL US FIRST FOR EXCHANGE INSTRUCTIONS. Items will only be accepted for exchange if postmarked within 30 days of purchase. Items sent back beyond 30 days or exchanges in damaged, unsellable condition, will not be accepted. Items returned to us without following all exchange guidelines may be refused. Please send exchanges well packaged and if necessary, by insured mail. Please include any Exchange Information you receive from us with the exchange. If you email us to make a change or cancellation to your order and it has already shipped, we will accept exchanges only. If you receive the wrong item in your order, please EMAIL US immediately. We will review your order and take steps quickly to correct the mistake. If you have a question about an order you have placed, please EMAIL US. Include your name, email address, the date you placed your order and the items ordered. For the fastest response from us, respond directly from the order confirmation email you were sent after you placed your order. Please do not email us with incomplete information as we may not be able to find your order. Due to the limited quantities available for many items on this site, we ask that you only use the mail-in order form for for high quantity, non-limited items. Mail-In orders placed for out-of-stock and/or sold out items will receive site credit.

 

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